When I opened up this package, I was the happiest person on the planet at that moment. I knew immediately that I was going to be glowing from ear to ear for the rest of year with these six beautiful highlighters that I purchased from Babydoll Beauty Cosmetics. With names like ‘Luxurious’ and ‘Mermaid Skin’, this had to be a good buy, right? Will the pros outweigh the cons? Find out below!
When I first decided I was going to purchase these babies in February, Babydoll Beauty had put all new business on hold. Jess was trying to fulfill orders and had become backlogged with work and stated she would not reopen her online shop to new orders until all existing orders were fulfilled. So I waited patiently until April when the shop was finally reopened and I ordered the bundle within an hour of the shop’s grand reopening announcement.
I tell you all of this back story so you can really understand that when I say it took a looonnnggg time for my package to come, it took a looonnngggggg time. Jess was very upfront on her Instagram account saying that orders would not begin to ship for at least two weeks after purchase.
However, my order did not arrive for nearly six weeks.
I understand that Jess is a one-woman crew and that she is trying to balance a lot, but hell, we are all trying to balance a lot! At the beginning of the third week of waiting, I emailed Jess at her business email address requesting an update on my order. No response. At the beginning of the fourth week, I took to her Instagram page (which she is very active on promoting products and what not) with the hope that she would see my comment on a recent picture asking her to respond to my email. At the beginning of the fifth week, I received an email from her personal email address with a tracking number and not much else. No “sorry for the delay” or anything like that.
I wasn’t and still am not an ‘angry’ customer. I understand that things happen and sometimes a little extra time is needed. However, small business (and large business) need to remain transparent with their customers AT ALL TIMES. If things aren’t going as planned, send a professional email update just to let people know you haven’t run away with their money. All I wanted was a little security that someone was working on my order and that my money wasn’t floating in cyberspace. Even if you run a business that is primarily advertised via social media, sometimes a post on social media about a serious issue isn’t the best response.
I’m writing this all as a big disclaimer if you do decide to order from Babydoll Beauty in the future. I believe Jess is still backlogged, but working diligently to fulfill orders. I wasn’t scammed or anything, the proper communication just wasn’t there and most likely won’t be there until Jess gets some help building the empire of her dreams.
Now on to the ACTUAL review of the products I ordered!
Three of the colors (Gold Digger, Luxourious, and J-Glow) look very similar on my skin. I would say that J-Glow has most bronze flecks in it, Luxurious is a pale gold, and Gold Digger is a true gold. My favorite of the three is J-Glow because the bronze blends smoothly with my skin allowing me to pack on as little of as much as I like without it getting too bright.
My favorite from the bundle is pink diamond. As you can see in the picture, it has some gold reflects to it making it one of the most unique highlighting colors I own. I have plans to pair this with my MAC ‘Love Thing’ blush and I know it will be breathtaking.
So was the whole ordeal worth it? While I was very pleased with the products I ordered, I probably could find the colors somewhere else with a shorter processing and ship time. I do love to support small business owners, but in this case, I would rather be safe than sorry. I may order from the company again in the future maybe after they grow a bit more. Happy shopping makeup lovers!
This post may contain affiliate links or codes or be a review of products I received at no charge. Click here to view more details on my affiliate policy, sponsored posts, and receiving free samples. All opinions are my own and are not influenced by others.
Ordered 85.00 worth of highlighters in January and never received my order. They refuse to respond to countless emails! This company is a scam
I have heard this from so many people in the past 6 or so months! So sorry this happened to you!
so i just look at her website n i really want to order but don’t wanna lose my money either ……
n her instgram i believe her cancel it